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Tuesday 18 June 2019
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15 Nov 2018
Susan Cain to deliver opening keynote at 2019 ISPA

New York Times best-selling author and top TED Talk speaker Susan Cain will be the opening keynote speaker at the 2019 ISPA Conference & Expo taking place 11-13 September 2019 in Las Vegas, US. The event’s theme, ‘Evolve’, will highlight the growth of the industry and the positive road that lies ahead.

Cain is the author of Quiet: The Power of Introverts in a World That Can’t Stop Talking and Quiet Power: The Secret Strengths of Introverts. Her first book has been translated into forty languages and is in its sixth year on the New York Times best-seller list. It was also named #1 best book of the year by Fast Company magazine, which also named Cain one of its 'Most Creative People in Business'. With her books, Cain explains how society undervalues introverts and what we lose by doing so.

In her 2012 TED Talk – which has been viewed over twenty million times – Cain argues that introverts bring extraordinary talents and abilities to the world and should be encouraged and celebrated. This TED Talk still stands today as one of the most viewed of all time and was named by Bill Gates as one of his all-time favourite talks.

“We are honoured to welcome Susan Cain as our opening keynote speaker at the 2019 ISPA Conference & Expo,” said ISPA president Lynne McNees. “How we communicate with diverse spa teams, customers and professionals plays an integral role in the success of our industry. We are confident Susan’s expertise will elevate our ISPA community even further.”

Cain, an honours graduate of Princeton and Harvard Law School, practiced corporate law for seven years and received Harvard Law School’s Celebration Award for Thought Leadership. After practicing law, she founded a negotiation consultancy firm before becoming a writer.



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16 Jun 2019
The future of medical spas explored in first-ever Swiss Medical Spa & Hospitality Think Tank
The EHL Swiss School of Tourism and Hospitality (SSTH) hosted the first Swiss Medical Spa & Hospitality Think Tank on 6 June 2019 in Chur-Passugg, Switzerland.
14 Jun 2019
Networking, knowledge-sharing: 12th annual Forum HOTel&SPA deemed a success
The 12th annual Forum HOTel&SPA was held on 23 May at the Four Seasons George V Hotel in Paris, with a theme of ‘Multidiversity in Wellness’.
13 Jun 2019
ISPA to host pre-conference ‘Spa Workforce Super Session’
For the first time, the International SPA Association (ISPA) will host a pre-Conference Spa Workforce Super Session focusing on workforce development within the spa industry at the 2019 ISPA Conference & Expo. This two and a half-hour workshop will take a deep dive into one of the spa industry’s top priorities of recruiting, retaining and engaging quality talent.
11 Jun 2019
Women's World Cup: FIFA signs gender equality MoU with UN
World governing body FIFA has signed a memorandum of understanding (MoU) with the United Nations (UN) which aims to make football more accessible to women and girls.
06 Jun 2019
APSWC releases White Paper
The Asian Pacific Spa and Wellness Coalition has released a White Paper after its Round Table held in Kuala Lumpur, Malaysia, in March 2019.
06 Jun 2019
Huw Edwards: 'We need a cultural shift across government'
Huw Edwards, acting CEO of ukactive, has called for a "cultural shift" across government, in order for it to recognise the crucial role that the physical activity sector can play in improving the nation's health.
06 Jun 2019
Sport England and ukactive launch Communities of Learning platform to 'share what works'
A new leadership learning initiative aims to transform knowledge sharing in the physical activity sector.
22 May 2019
Monaco positions itself as wellness destination with first health & wellness festival
The principality of Monaco will host its first-ever health and wellness festival, ‘In Your Element’, from 5-7 July, in partnership with the Columbus Monte Carlo hotel and Monaco’s World Class Gym.
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Diary dates
18 Jun 2019
Next steps for the UK tourism industry post Brexit: skills, growth and delivering a sector deal
Central London
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19-22 Jun 2019
SPATEC Europe
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Salon Life Beauty Convention
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American Spa CBD Summit
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IAAPA Institute for Attractions Managers
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